Urgent Customer Update
Urgent customer update
Is your business running Tecom access control with #SecurityCommander?
You need to plan for a major upgrade in the very near future and here is why.
E.O.L Product:
TS0867 -Tecom Intelligent Four Door Controller.
Replacement:
TS1066 -Network Access Controller
| Impact | Resolution |
|---|---|
| The TS1066 is not compatible with any Challenger 10 with pre Challenger Plus firmware (V10-06 or below) | Upgrade of Challenger 10 firmware to V10-07+ version |
| Security Commander software is not compatible with direct NAC connection or Challenger Plus firmware. | Migration to Tecom C4 software will be required, depending on the scale of your business this can be a project scale event that takes time, planning to implement. |
Any failed four door controller will no longer be a simple part replacement but instead a full system upgrade.
This day will come, will you be ready?
The good news, if your currently running Tecom C4 or Forcefield 8 software there is no need for a system upgrade as these both support both Challenger Plus firmware and NAC hardware.
As an experienced Tecom professionals we feel it is important to advise and support customers though potential issues prior to them having a real world impact on business and security operations.
KTR are experts in this field and will be happy to assist with any questions or plans to ensure you are ready.
For more information, call us on 1300 669 507.
